-Job vacancies located in Makkah Saudi Arabia
Food and Beverage Attendant Duties and Responsibilities
Food and beverage attendants complete various tasks during the course of their workday. After examining several job listings for this occupation, we found the following to be among those responsibilities most commonly indicated for food and beverage attendants:
Greet Incoming Customers
Often, a food and beverage attendant is the first person a customer encounters when entering a restaurant. In this role, these attendants welcome customers to the establishment, take names for seating purposes, direct customers to their table, and hand out menus.
Explain Menu Offerings
Food and beverage attendants might be responsible for giving details about select menu items, describing any specials being offered by the restaurant. They also handle minor customer complaints and concerns that do not need the intervention of a manager.
Deliver Food and Clean Tables
It is typically up to food and beverage attendants to deliver food and drinks to each table. They refill water glasses, ask customers if they wish refills on purchased drinks, and ensure that customers are satisfied with their order and the service provided. They might also clear tables to be prepared for incoming customers.
Food and Beverage Attendant Skills
Success as a food and beverage attendant depends in part on one’s ability to display strong verbal communication, listening, customer service, and interpersonal skills. Interpersonal skills include being friendly, energetic, positive, and outgoing. Food and beverage attendants should be team players and possess the ability to multitask. Strong time management and self-motivation skills are important. In addition, these workers should have above-average math skills, as they are sometimes required to handle money. Besides these essential skills, it is required that food and beverage attendants possess the following abilities:
Greet customers, make reservations, and seat patrons when tables are available
Hand out menus and explain menu items and specials
Take customer orders and deliver to food servers
Deliver prepared food to patrons and clean tables
Handle customer complaints
Verify customer satisfaction with service and selected food items
Process customer payments